Bookings

• Please note that I do not work over any products applied by any other nail artist/nail tech. Please come to your appointment with bare nails unless the product has been applied by me or you may add on a removal service.
  
• A $60 deposit is required at the time of booking. A cancellation on the day of appointment will forfeit your deposit. If this is a recurring issue you may be asked for payment upfront to secure future appointment.
• At least 24 hours notice is required to reschedule an appointment to another time. Anything less than 24 hours notice will be classed as a cancellation/no show. This will action me to charge you the remainder balance of your service booked. This is necessary as THREE People will be affected by your actions. One: Yourself as you will miss out on this appointment and future appointments. Two: Potential client who misses an appointment you have blocked out. Three: Myself a small business the loss of time affects me greatly. 
• I cannot reply to your messages to reschedule within 24hrs. My time and attention is strictly with my client I am servicing. 
• A booking confirmation and two reminders will be automatically sent 48hrs and 24hrs to help assist with a smooth appointment 
• Whichever service you book in for, you will be charged for. For example, if you book in an appointment for hand panted French nail art, you will be charged for that service, even if you change your mind when you arrive for your appointment.
• I have a 15 mins grace period. If you are more than 15 minutes late for your appointment I’ll do everything I can to finish off a beautiful set for you. This puts a lot of pressure on the service time and may only be able to complete a basic set depending on how late you arrive. Please note that this is because it would be unfair on my next client, as it would run into their appointment time. The service you have booked will be charged as you have booked this time.
• Please come to your appointment on your own. I apologise but for safety and quality of your service no children are allowed.

Most importantly 

Please be aware that this is a private studio and also home to Lady, my resident pooch who plays a big role in creating a warm and welcoming environment for clients. If you have a phobia, please message prior to booking so I can arrange for her to be secured during your appointment.

To maintain a calm, safe, and high-quality experience for all clients, I kindly ask that no additional guests attend appointments. This includes children, babies, and other pets.

Thank you so much for your understanding and for helping me preserve the peaceful, one-on-one experience that Fox & Ivy is known for